Want to return your software? No worries – it’s risk-free with us.

At Antivirus.EU, you can return your software as long as you haven’t used the activation code. The digital seal must remain intact — meaning the code is still unused and stored securely in your personal “My Antivirus” environment. If that's the case, You can always exchange your order for another product.

Fast, fair and with no fine print. Just as you'd expect from a trustworthy webshop.

And how do other providers handle it?

We’ve checked! With nearly every software seller, the answer is a hard no: “A sale is final.” Their terms state: “Digital items (including software, ebooks, audiobooks, games)” cannot be returned once the “seal has been broken.” And they sneak in a clause: “Delivery of the license key constitutes seal removal.” In other words: you have no right to return. The only exception is the webshop Licentie2GO.

We believe that’s unfair — being stuck with something you couldn’t try first. You take all the risk, and we think that should change. At Antivirus.EU, we do things differently. Fairer. More customer-friendly. More transparent.

Not satisfied or ordered the wrong product? No problem.

As long as you haven’t used the activation code yet, you can simply exchange your order with us. In technical terms: the digital “seal” hasn’t been broken. Put simply: you haven't activated the software yet, so you can return it without any hassle and exchange your purchase for a product that fully meets your needs.

That’s what we call fair — and exactly why our customers shop with peace of mind.

How does it work?

1. Contact us within 14 days: Send us an email or use the contact form and include your order number.
2. We check whether the code is still unused: This can usually be confirmed within a few hours, so you’ll hear from us quickly!
3. We exchange your order, and you’ll receive a coupon worth the amount you paid: You choose a different product that meets your needs.

Why choose Antivirus.EU:

 Exchanges accepted if the code hasn’t been used

 No legal loopholes or “digital software is non-refundable” excuses

 100% risk-free purchase

We don’t do traps, vague rules or sales talk. Just clear terms and real service.